Account Manager

Contact: Nikki Sanders
Location: London, City
Posted: 21 September 2006

PRINCIPAL RESPONSIBILITES

  • Through regular client visits, maximise Client revenue
    • Demonstrate value
    • increase exposure
    • resell where required – paid for standard rate fees
    • resell where required – paid-for investor introductions
    • upsell webasting, web conferencing, interactive reports and other WIL products.
    • upsell Virtual IRO
  • Maximise retention of existing Clients
  • Attend various individual and team meetings to enhance performance and to clarify goals and priorities
  • Maintaining Investor Relations knowledge and understanding of IR practices as well as history and background of target companies
  • Report results to line management, keep accurate Goldmine client records
PERSONAL ATTRIBUTES
  • Must have an interest in financial esp. stock market
  • Proven track within a telephone sales and field-based environment
  • Self driven and self directed
  • Good project management skills, with the ability to develop and implement new programmes
  • Confident to deal at board level
  • Must be a team player
KEY RELATIONSHIPS

Internal: Sales Executives, other Internal Departments, Senior Management Team, COO
External: board level contacts within listed companies.

KEY PERFORMANCE INDICATORS (KPI’s)

  1. Net Client Base
  2. New Product Revenue
  3. Client Satisfaction
  4. Sales information and analysis
  5. Sales data accuracy
  6. Regularity of client visits (minimum 6 meetings per week)